A Facilities Services Apprenticeship allows for participation in ensuring the safe and fully functioning operation of an organisation. This apprenticeship provides transferable skills such as security, supporting hard facilities managers functions (i.e. maintenance and engineering), and supporting soft facilities management (i.e. cleaning, catering, front-of-house logistics, post-room services and portering).
This is an outward-facing role where liaison with customers is a key priority. An employee in this occupation may work alone in a small enterprise or in teams of up anything from 30 to 500 people in a large-scale operation, depending on the size of the contract.
The aim of this qualification is to contribute to the knowledge, skills, and behaviour for employment and progression in the facilities sector, giving the learner an understanding of topics ranging from managing waste, carrying out maintenance and minor repairs and cleaning in specialised areas. This role could be found working in a range of environments, from an office, to residential developments and commercial properties, hospitals, schools or retail centres and industrial locations.